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Jabra Engage 40 - (Inline Link) USB-C MS Stereo

Jabra Engage 40 - (Inline Link) USB-C MS Stereo
Jabra Engage 40 - (Inline Link) USB-C MS Stereo
Jabra Engage 40 - (Inline Link) USB-C MS Stereo
Jabra Engage 40 - (Inline Link) USB-C MS Stereo
36 měs.zdarma
Jabra Engage 40 - (Inline Link) USB-C MS Stereo
Jabra Engage 40 - (Inline Link) USB-C MS Stereo
Jabra Engage 40 - (Inline Link) USB-C MS Stereo
Jabra Engage 40 - (Inline Link) USB-C MS Stereo
3 745,28 Kč
+13,08 Kč na další nákup 
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Dostupnost 17 Kód 119363 Model 4099-413-299 Záruka 3 roky
OdděleníAudioKategorieSluchátka přes hlavuJABRAZnačkaJABRA

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Popis

Meet Jabra Engage 40, the new generation of contact centre headset. The power to improve customer satisfaction is now in your hands. Our Engage+ software delivers intelligent call insights in real time to boost agent performance and enhance customer satisfaction. With innovative speech optimization and hearing protection, along with a powerful 2-microphone system, the overall audio experience is given a massive boost. You’ll be comfortable too, thanks to an ultra-lightweight yet durable design, adaptive fit and comfort-enhancing ear cushions for improved noise isolation. You focus on what matters most. We’ll take care of the rest.

Jabra Engage 40 is a contact centre headset that provides real-time call insights to make every customer your most satisfied customer yet. Designed for both comfort and durability, Engage 40 features a duo of intelligent microphones and a programmable control unit, to make handling calls easier than ever before.

Sounds like satisfaction

With Engage 40, calls have more clarity, and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights. This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

On the ball

A software system that can analyse conversations as they happen? Meet the Engage 40 with innovative Engage+ software, the future of contact centre headsets.Live, on-screen pop-ups give instant feedback, so you can improve your customer’s call experience as it’s happening.Engage+ delivers live guidance on factors affecting your customer’s call experience, including background noise, silence and interruptions. 1Onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.Show me more1 Free software download required. Integrations available for selected platforms.

Double the mic, double the satisfaction

Sound quality can make or break a call. We equipped Engage 40 with not one, but two microphones: One to help you defeat background noise once and for all and the other to keep your voice razor-sharp, enabling accurate speech-to-text capability.Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

A comfortable agent is a happy agent

An uncomfortable agent makes for an awkward call, so we've designed Engage 40 to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.We’ve also popped an innovative maze-shaped pattern on the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the ear, helping you stay relaxed and focused on the needs of your customer. *weight varies for stereo and mono variants

Built for “oops”

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 40 to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

Easy listening

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…) With Engage 40’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically ensure that incoming calls are crisp and clear - just another clever feature bringing calm efficiency to every conversation.

Kind on the ears

That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 40. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.We’ve included loads of groundbreaking hearing protecting technologies, including: IntelliTone 2.0™, which keeps average noise exposure at a safe level PeakStop™ 105 dB, which prevents sudden loud noises BalancedVoice™, which processes the incoming sound for clearer calls Speech level normalisation, which keeps incoming calls at your preferred volume Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful soundsBecause hearing protection isn’t an afterthought. It’s a lifetime investment.

Your new personal assistant

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.Engage 40 uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue, and focus on your customer - it’s all taken care of.But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*. *Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017

Crush the conversation

With Engage 40, all the power is at your fingertips. Answer, mute and control the volume of your calls with just a few simple taps. Handling calls has never been this simple.The customisable buttons of the control unit can be integrated with your contact centre and Unified Communications (UC) platforms, including Amazon Connect and Genesys, for efficiency where it matters. Hop between platform screens and control the volume with programmable buttons for speedy call handling. A better call experience for you and the customer has never been so easy.

Friends with everyone

Connecting with your customers is a walk in the park with Engage 40. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. 2With a UC variant certified for Google Meet, Works With Chromebook3 and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected. 2. Software may be needed for configuration. Refer to Jabra.com/platforms for details.

Come back later

Say ‘no’ to costly interruptions with the Engage 40 headset, which sets clear boundaries by showing when you’re busy. A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.

How to use

Connect the Jabra Engage 40 to your workstation using the supplied wired interface. Adjust the head‑band and position the ear cushions for a snug but comfortable seal around the ears to maximise noise isolation. Position the boom microphone close to the mouth for optimal pickup and speak in a normal voice. Use the Jabra Engage+ software, if available, to view real‑time call metrics and adjust audio settings.

Recommendations

For best results in busy environments, ensure the ear cushions sit flush to the head to improve passive noise isolation and periodically check for firmware or software updates via Jabra Engage+ to maintain microphone and audio performance.

Hlavní vlastnosti
  • Call centres and customer service agents
  • Office professionals handling frequent calls
  • Remote support and telephony-intensive roles
  • Brand: Jabra
  • Model: Engage 40 (MPN 4099-413-299)
  • Connectivity: Wired
  • Frequency response: 50 – 20,000 Hz
  • Ear coupling: Circumaural
  • Wearing style: Head‑band
  • Weight: 0.144 kg
  • Colour: Black
  • EAN: 5706991026160

Parametry

Parametry
Automatické nastavení hlasitosti
Ne
Automatické připojení
Ne
Automatické vypnutí
Ne
Barva produktu
Černá
BeamForming
Ano
Bezdrátové aktualizace (OTA)
Ne
Bezpečnostní list
Ano
Bluetooth
Ne
Bluetooth Low Energy (BLE)
Ne
Certifikace
Cisco;Unify;Microsoft Teams;Zoom;Google Meet;Amazon Chime;Works With Chromebook
Certifikáty udržitelnosti
TCO
Certifikováno pro Microsoft Teams
Ano
Citlivost mikrofonu
-38 dB
Daisy chain
Ne
Délka kabelu USB
2.4 m
Digitální zpracování signálu (DSP)
Ano
Dobíjecí baterie
Ne
Doporučené použití
Kancelář/call centrum
FM rádio
Ne
Frekvence mikrofonu
100 - 14000 Hz
Frekvence sluchátek
50 - 20000 Hz
Frekvenční odezva (hudební režim)
50 - 20000 Hz
Funguje s Amazon Alexa
Ne
HD hlas
Ano
HearThrough
Ne
Hlasitý odposlech
Ne
Hlasové ovládání
Ne
Hlasové vedení
Ne
Hloubka
167 mm
Hloubka (palce)
16.7 cm (6.57")
Hloubka balení
50 mm
Hmotnost
63 g
Impedance
32 Ω
Kmitočtová charakteristika (režim hovoru)
100 - 14000 Hz
Komunikace blízkého pole (NFC)
Ne
LED indikátory
Call
Materiál náušníků
Polyuretan (PU)
Materiál pouzdra
Polycarbonate (PC), Acrylonitrile butadiene styrene (ABS), Silicone, Thermoplastic elastomer (TPE)
Maximální vstupní výkon
30 mW
Měnič reproduktoru
2 cm
Měřič srdeční frekvence
Ne
Mikrofon MEMS (mikroelektromechanický systém)
Ano
Nabíjecí port USB Typ C
Ne
Nabíjecí pouzdro
Ne
Nabíjecí stojan
Ne
Obsah balení
Headset;Carry pouch;Warranty and warning leaflets
Ocelové panty
Ne
Ochranné pouzdro
Ne
Optimalizováno pro
Microsoft Teams
Ovládací tlačítka
Hlasitost +, hlasitost -
Počet mikrofonů
2
Podporované aplikace
Engage+;Jabra Direct;Jabra Xpress
Pohybový senzor
Ne
Port USB
USB Type-C
Potlačení hluku
Ano
Přehrávání hudby
Ano
Přepravní taška
Ano
Připojení Multipoint
Ne
Připojení USB
Ano
Profil přístupu k telefonnímu seznamu (PBAP)
Ne
Profily Bluetooth
SBC
Provozní teplota (T-T)
14 - 131 °F
Redukce hluku
Ano
Repasované
Ne
Rychlé nabíjení
Ne
Senzor kostního vedení
Ne
Šířka
167 mm
Šířka (palce)
16.7 cm (6.57")
Šířka balíku
185 mm
Skladovací teplota (T-T)
-5 - 55 °C
Snadné párování
Ne
Styl nošení
Přes hlavu
Technologie Clear Voice
Ano
Technologie ochrany sluchu
Jabra PeakStop
Technologie připojení
Drátové
Typ headsetu
Binaurální
Typ mikrofonu
Mikrofonní tyč
Typ potlačení hluku
Pasivní
Typ produktu
Headset
Typ ušních polštářků
Single size leatherette cushion
Uvolnění tlaku v uchu
Ne
Virtuální prostorový zvuk
Ne
Vypínač
Ne
Výška
54 mm
Výška (imperiální)
5.41 cm (2.13")
Výška balení
249 mm
Záruční list
Ano
Způsob uchycení na ucho
Přes uši
Ztlumení mikrofonu
Ne

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Prodávající: UAB KUR LT · Laisvės pr. 125A, LT-06118 Vilnius, Litva · IČO 303192950 · DIČ LT100008198612 · Odesíláme z EU (Litva)
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