Headset EPOS IMPACT SDW 5016T

The EPOS IMPACT SDW 5016T is a single-sided wireless DECT headset designed for professionals who need reliable audio across PC/softphone, desk phone and mobile devices. It offers super wideband audio, a two-microphone noise-cancelling system, and three wearing styles to suit different users. The headset is certified for Microsoft Teams and meets Teams Open Office specifications, providing clear voice transmission and multi-device usability for modern office and contact centre environments.

Advantages

The headset delivers superior sound quality through super wideband audio and an advanced two-microphone noise-cancelling system that reduces background noise. Its triple connectivity supports seamless switching between PC/softphone, desk phone and mobile, while a wireless DECT range of up to 180 m (590 ft) provides mobility. Lightweight construction (58 g), supra-aural ear coupling and a head-band wearing style are intended to ensure user comfort during long shifts.

Suitable for

• Office professionals using PC/softphone
• Contact centre and call centre agents
• Users who need to switch between desk phone, mobile and computer

Key specifications

• Model: EPOS IMPACT SDW 5016T (MPN: 1001035)
• Connectivity: Wireless DECT with USB dongle (3-in-1 connectivity)
• Frequency range: 100 – 11,000 Hz
• Weight: 0.058 kg (58 g)
• Ear coupling: Supraaural
• Wearing style: Head-band
• Colour: Black
• Microsoft Teams certified; meets Teams Open Office specifications
• Wireless range: up to 180 m / 590 ft

How to use

Connect the headset to your devices using the included DECT base and USB dongle for PC/softphone, or pair with compatible desk phones and mobile devices according to the EPOS setup instructions. Wear the headset in the preferred of the three available styles, position the microphone close to the mouth for best voice pickup, and use the onboard controls to answer calls, adjust volume and mute when required. Charge and maintain the headset following the manufacturer’s guidelines to ensure reliable operation.

Recommendations

For best call clarity in open office environments, use the Teams-certified mode and keep the microphone boom positioned 1–2 cm from the mouth. Regularly update firmware and follow workplace hygiene and charging routines to maintain audio quality and headset longevity.