Avaya IP Office MC VCM 32 V2

In a busy office, every simultaneous call, conference, and voicemail session demands dedicated DSP resources. The Avaya IP Office MC VCM 32 V2 module plugs directly into an IP Office 500 V2 control unit, delivering 32 voice compression channels to keep IP telephony smooth and reliable. It handles G.711, G.729a/b, G.723.1, and G.722 HD Voice codecs, so your team enjoys clear audio whether on local IP phones or remote SIP trunks.

Key specifications

• Module type: Voice Compression Module (VCM)
• Compatibility: Avaya IP Office 500 V2 Control Unit
• Channel capacity: 32 voice compression channels
• Supported codecs: G.711, G.729a/b, G.723.1, G.722 (HD Voice)
• Installation: Internal slot in IP Office 500 V2 chassis (1 slot required)
• Module version: Version 2 (V2)
• Manufacturer part number: 700504031
• Maximum modules per system: 2 (up to 64 channels total)
• Supported IP Office software: R4.2 or higher
• Applications: IP telephony, SIP trunking, H.323 trunking, IP endpoints
• Power source: Supplied by IP Office 500 V2 chassis
• LED indicators: Status, Activity
• Firmware: Field-upgradeable
• Technology: Digital Signal Processor (DSP) based

Why choose it

This module offloads voice processing from the main CPU, preventing dropped calls and degraded audio during peak usage. Its DSP architecture efficiently converts analog voice to digital packets and back, ensuring low latency and high-quality conversations. With support for HD Voice, your team experiences crystal-clear audio that reduces misunderstandings and improves collaboration.

Ideal use cases

• Small to medium businesses needing reliable VoIP call handling
• Offices using SIP trunks for cost-effective external calling
• Environments with high concurrent call volumes or frequent conferencing
• Deployments requiring voicemail and auto-attendant features

Good to know

Up to two VCM 32 V2 modules can be installed in a single IP Office 500 V2 chassis, doubling capacity to 64 channels. The module is powered by the chassis, so no extra power supply is needed. Firmware updates are field-applied, ensuring compatibility with evolving IP Office software releases.